FAQ

All software and product keys are genuine/never been used and will receive lifetime software updates.
Refunds/Replacements are only given if a product/serial key is not working/activating. We will require proof of this via screenshots sent via email to ianhaney1@yahoo.co.uk Thank you
We provide full support if having issues with installing, activating and using any of the software we sell
Most software can be installed on two devices/computers
broadwaymediadesigns have an established and trading for the past 5 years and have built up a large customer base who have purchased software from us and also have a good repeat customer base who come back regularly to purchase software.
We take matters of web security very seriously and will notice in the url address is https://. This means the website is safe and secure to use and if enter your card details on PayPal, the information is coded and can not be de-coded
We accept PayPal which also allows you to pay using your credit/debit card as well as your own PayPal account
Yes, you will receive the product key and download link by email. Please allow up to 24 hours to receive the download link and product key but majority of the time, it will be sent within 1-3 hours. Thank you
We can send the software on a unbranded disc and product/serial key out by post using Royal Mail 1st Class if requested.
Yes, we can provide discounts for large orders.
From time to time, the email containing the download link and product key does not get delivered to the inbox so please do check your spam/junk folder
Yes, we can provide an invoice and receipt after each purchase if requested.
We can confirm the payment for office 2016 and 2013 is a one off payment and is not a subscription payment each month or year.